At PLCDCS HUB Limited, we are committed to providing high-quality products and excellent service. Please review our Shipping and Return Policy to understand your rights and responsibilities when placing an order.

Shipping Policy

Shipping Carriers

We partner with trusted global carriers, including USPS, UPS, FedEx, and DHL, to ensure safe and timely delivery of your orders.

Order Processing & Shipping Time

  • Orders are processed within 1-2 business days.

  • Shipping typically takes 3-5 business days, depending on your location and the selected shipping carrier.

  • Delivery times may vary based on customs clearance and destination regulations.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number and a link to monitor your shipment’s progress in real time.

International Shipping

Yes, we offer international shipping to multiple countries. However, shipping costs, estimated delivery times, and customs duties may differ based on the destination and selected carrier.

Address or Shipping Method Changes

If you need to modify your shipping address or delivery method after placing an order, please contact our customer support team as soon as possible.

Lost or Damaged Shipments

If your package is lost or damaged during transit, please reach out to our customer service team immediately to resolve the issue.

Return & Refund Policy

Return Eligibility

  • Items can be returned for a full refund within 30 days from the order date.

  • The 30-Day Money Back Guarantee applies only to in-stock products.

Return Conditions

To qualify for a refund, returned products must meet the following criteria:
✔️ Unopened & Unused – The item must be in its original factory packaging.
✔️ All Accessories Included – The product must include all paperwork and accessories.

Return Shipping Responsibility

  • Customers are responsible for both outbound and return shipping costs.

  • Handling fees may apply when processing a return.

How to Initiate a Return

To request a return, please contact our customer service team via email or phone for assistance.

Refund Processing

  • Refunds are typically processed within 5-7 business days after we receive and inspect the returned item.

  • Shipping, handling, and related charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately for assistance. We will arrange a replacement or refund at no additional cost.

Refund Policy Exceptions

Certain refund exceptions may apply based on individual circumstances. Please refer to our full refund policy or contact our customer service team for further details.

Contact Us

For any questions or assistance, please reach out to us:

📍 Company: PLCDCS HUB Limited
📞 Phone: +86 158 8020 0923
📧 Email: [email protected]
📌 Address: No. 80, Lane 1288, Wangyuan South Road, Fengxian District, Shanghai

We appreciate your trust in PLCDCS HUB Limited and are dedicated to providing the best service possible!